Shipment Policy
Shipping Methods and Delivery Times
We offer a variety of shipping methods to meet your needs:
- Delivery time: 2-4 workdays for Germany and Belgium
- Delivery time: 1-2 workdays for the Netherlands
Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive a shipping confirmation via email, along with a Track & Trace code. This will allow you to track the status of your shipment online.
Shipping Address and Changes
Please double-check the shipping address carefully before placing your order. If you notice any mistakes or need to make changes, contact our customer service team immediately. We will do our best to assist you, but we cannot guarantee that changes can be made once the order has been placed.
Packaging and Protection
We ensure that all products are carefully packaged to prevent any damage during transport. Our packaging materials are durable and provide optimal protection for your valuable items.
Delivery Issues
If you experience any problems with your delivery, such as a damaged package or a delay, please contact our customer service. We will assist you as quickly as possible and provide an appropriate solution.